Contact information

Contact Information

Get in Touch with Mabel & Cove

At Mabel & Cove, we're committed to providing you with a pleasant and reliable shopping experience.

Whether you have a question about your order, need help with shipping or returns, or simply want to learn more about our products, our customer support team is here to help.

Customer Support

For any questions or assistance, please contact us using the details below:

Store Name: Mabel & Cove
Website: https://mabel-cove.com/
Email: support@mabel-cove.com
Business Address: Flat 5, 4/F, Won Hing Building, 74-78 Stanley Street, Central, Hong Kong
Customer Support Hours: Monday to Friday, 9:00 AM – 6:00 PM (UK Time)
Response Time: Within 1–2 business days

Order & Shipping Inquiries

If you're contacting us about an existing order, please include your order number and the email address used at checkout so we can assist you as quickly as possible.

For information regarding shipping, returns, refunds, and your rights as a customer, please refer to our Shipping Policy and Refund Policy.

We're Here to Help

Your satisfaction is important to us, and we aim to respond to every inquiry as promptly as possible.

Thank you for choosing Mabel & Cove. We appreciate your trust and look forward to assisting you.

Frequently Asked Questions

How Can I Contact You?

Our customer support team is available to assist you with any questions or concerns.

Simply send us an email at support@mabel-cove.com or leave us a message through our Contact Us page.

We aim to respond to all inquiries within 24 hours.

Do You Still Accept Returns?

Yes! You can return your order within 30 days of delivery, provided the items are unused, undamaged, and in their original packaging.

Before returning any items, please contact our customer support team at support@mabel-cove.com so we can guide you through the return process.

For more information, please refer to our Refund Policy.

Will Items Be Restocked After They Sell Out?

Some of our products are available in limited quantities, and we cannot guarantee that sold-out items will be restocked.

If you've found something you love, we recommend placing your order while it's still available.

Once an item sells out, it may not be available again.

Can I Track My Order?

Absolutely! Once your order has been shipped, you'll receive a shipping confirmation email containing your tracking number and a link to track your package.

Please remember to check your spam folder if you don't see the email in your inbox.

Alternatively, you can track your order anytime through our Track Your Order page by entering your order number and email address.